Our Methodology

We navigate your revenue in real time — not after the fact.

Using standard data exports from your existing EHR, we identify and recover KanCare Medicaid revenue before filing deadlines pass and denials go unappealed. No integrations. No IT projects.

The Four Phases

From data to dollars — a system, not a project

Every engagement follows the same four phases. Each builds on the last. By month three, you have a self-sustaining revenue navigation system — and we're the ones running it.

1
Reveal

Find the Leakage

Weeks 1–4

We analyze your encounter data against KanCare eligibility records to surface every gap — missed coverage, expired PAs, retroactive eligibility, self-pay mismatches.

Key Deliverables
  • Revenue Leakage Assessment
  • Data Architecture Setup
  • Baseline Recovery Report
2
Recover

Get the Money

Weeks 4–12, ongoing

Every week, we deliver a Navigation Report with specific recovery actions — claims to file, denials to appeal, PAs to submit — prioritized by dollar value and deadline.

Key Deliverables
  • Weekly Navigation Reports
  • Patient Action Worklists
  • Denial Appeal Packages
3
Redesign

Fix the Root Causes

Months 3–6

Recovery data reveals root-cause process failures. We redesign registration workflows, denial management, and eligibility verification — so you stop losing revenue at the source.

Key Deliverables
  • Process Redesign Specs
  • Staff Training Materials
  • Updated SOPs
4
Sustain

Keep the Machine Running

Month 6+

The system runs itself — with us behind it. Monthly CFO reports prove ROI. Quarterly KanCare policy updates keep your team ahead of regulatory changes.

Key Deliverables
  • Monthly CFO Scorecards
  • Quarterly Policy Briefs
  • Ongoing Navigation Reports

Your team sends three files. We handle everything else.

This is a continuous system, not a consulting project. But the heavy lifting is ours. Here's what the week actually looks like for each side.

What your team does

1
task per week

Monday morning, your team runs three standard EHR exports and sends them to us. That's it.

  • Encounter data export
  • Denial log export
  • Eligibility file export

What HRN does with it

Monday – Tuesday
Analyze

We run analytics across denials, eligibility gaps, and filing deadlines — cross-referencing all three MCOs against your open encounters and KanCare policy rules.

Wednesday
Deliver

Your team receives a Navigation Report and Patient Action Worklist — every action item prioritized by dollar value and deadline urgency. Ready to execute.

Thursday – Friday
Support

We're available for questions, help with appeals, and assist on any recovery actions that need extra navigation through MCO portals or KanCare policy.

Ongoing
Track

Every recovery action is tracked. Results feed back into the next cycle. Your monthly CFO report shows exactly what was recovered, what's in progress, and ROI.

↻ This cycle repeats every week, 52 weeks a year

We carry the analytical workload so your team can focus on patient care.

No integrations. No IT projects. No new software.

We work with standard data exports your EHR already produces. No APIs to configure, no systems to connect, no vendor calls to schedule. If your EHR can export a CSV, we're ready to start.

No integrations needed No software to install No IT tickets to file Works with any EHR
What You Receive

Deliverables — clear, consistent, actionable

No ambiguity. You'll know exactly what you're getting, when you're getting it, and what to do with it.

Deliverable Frequency What It Does
Revenue Leakage Assessment At Kickoff Baseline analysis of where revenue is being lost — eligibility gaps, denial patterns, filing risks — with dollar estimates
Navigation Report Weekly Prioritized list of recovery actions across all three MCOs, with dollar estimates and deadline dates
Patient Action Worklist Weekly Excel file your team works directly — each row is one patient, one action, one deadline
CFO Scorecard Monthly Executive summary: dollars recovered, pipeline, trends, ROI calculation vs. engagement cost
KanCare Policy Brief Quarterly Regulatory changes, MCO updates, and rate shifts translated into action items for your revenue team
Process Redesign Specs As Needed When root-cause patterns emerge, we deliver specific workflow changes to stop leakage at the source

See how this would work for your hospital

Schedule a 30-minute walkthrough. We'll show you the data architecture, the reports, and what recovery actions would look like for a hospital your size.

Schedule a Walkthrough

Free. No commitment. You'll see the process before you decide.